Privacy Policy
Last Updated: January 28, 2026
This Privacy Policy is issued by AnswerClient, a technology company that develops and operates the AnswerClient AI Receptionist platform. This document describes how AnswerClient collects, uses, discloses, and safeguards your information when you access or use the website, dashboard, AI voice agent, and related services (collectively, the "Service").
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, phone number, business name, and password when you register.
- Business Data: Information about your business operations, services offered, and operating hours.
- Customer Data: Names, phone numbers, email addresses, service addresses, and appointment details of your customers who interact with our AI Receptionist.
- Payment Information: Billing address and payment method details (processed securely by third-party payment processors).
1.2 Information Collected Automatically
- Usage Data: Pages viewed, features used, time spent on the Service, and interaction patterns.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Call Recordings: Audio recordings and transcripts of calls handled by the AI Receptionist (with appropriate consent and disclosures).
- Cookies: We use cookies and similar tracking technologies to maintain sessions and improve user experience.
2. How We Use Your Information
- Provide Services: Operate the AI Receptionist, answer calls, book appointments, and manage your dashboard.
- Calendar Integration: Sync appointments with your Google Calendar when authorized.
- Communication: Send service updates, appointment confirmations, and support responses.
- Improvement: Analyze usage patterns to enhance our AI and user experience.
3. SMS Communications
By creating an account with AnswerClient you consent to receive transactional SMS messages to the phone number provided during registration. These messages include missed call alerts, appointment booking confirmations, and account activity notifications. Message and data rates may apply.
4. Data Security
We implement industry-standard security measures including HTTPS/TLS encryption in transit and at rest, secure authentication, and access monitoring.
5. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
AnswerClient
Email: [email protected]
Website: answerclient.com